Refund policy
Refund & Return Policy
At Amazing Shop, customer satisfaction is our priority.
Return Eligibility
You may return eligible products within 7–14 days of receiving your order if:
- The item is unused and in original condition
- Tags and packaging are intact
- The item is damaged, defective, or incorrect
Non-Returnable Items
The following items are not eligible for return:
- Used or washed products
- Personalized/custom items
- Innerwear or hygiene-sensitive products
- Clearance or final sale items
Refund Process
Once your return is received and inspected:
- Approved refunds will be processed within 5–10 business days
- Refunds will be credited to the original payment method
- Shipping charges are non-refundable unless the mistake was ours
Exchange Policy
We only replace items if they are:
- Defective
- Damaged
- Wrong size/product received
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.